Managed CRM and Facebook channels to enhance customer lifecycle marketing and digital campaign visibility.
Improve lead nurturing, customer lifecycle management, brand visibility, and audience engagement.
Designed personalized customer engagement journeys across Clevertap, IVR, and missed-call platforms, and executed integrated digital campaigns featuring MS Dhoni.
Enhanced CRM operations and lead nurturing through personalized engagement journeys across multiple platforms.
Showcased the impact of structured CRM operations and celebrity-backed digital campaigns on brand visibility.